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Custom software for companies

We build the custom software
your operation needs.

Discovery, build, go-live and ongoing support. And we run our own platform — proof of what we do.

Book a call (30-45 min) How we work →
2-6 wks
Discovery
+1 yr
Average relationship
AWS
Secure infrastructure
What is BlackBuckets

Custom software
+ our own product as proof.

BlackBuckets is a custom software development company for businesses. We build internal-operations systems, portals, integrations and reporting — and we run our own management platform as proof of what we do. We work in four stages (Discovery, Build, Go-live and Support) and the relationship does not end at delivery.

What we do
Custom software for your operation, and our own platform as living proof of what we build.
Who it's for
Operating companies with their own processes that an off-the-shelf product doesn't fully cover.
Who it's not for
If a standard product already supports your operation well, standard is the way to go. We say it straight.
The problem

Operational chaos.
We see it constantly.

Symptoms that show up when the software no longer fits how the company works.

5+ spreadsheets that contradict each other

Each department has its own. Information doesn't match between sales, operations and admin. The truth changes depending on who you ask.

Duplicate entries across 2 or 3 systems

The team enters the same data into the ERP, a spreadsheet and an email. Wasted time and errors discovered late, at closing.

Closings that take weeks

Reconciling by hand every month, every fortnight, every project. By the time the data arrives it can't inform decisions, only confirm what already happened.
When a key person leaves, an entire process stalls, because the logic lived in their head or their Excel.
Typical symptom before Discovery
The change

Your operation goes in as chaos.
It comes out as software.

We don't sell a template. We take the real mess of your company —spreadsheets, chats, emails, disconnected systems— and turn it into custom software, with a single source of truth.

01 Chaos goes in
Sales_FINAL_v73 versions WhatsApp+12 Forwarded email Drivelatest? Invoiceoverdue Sticky note Weekend sheet
02 The factory
BlackBuckets
DiscoveryBuildGo-liveOngoing support
03 Order comes out
Operation today
Synced
Projects0
Billing$4.2M
Margin0
What we build

The missing system,
designed with your team.

We don't sell a packaged product with a setup. Every implementation starts with discovery, not a demo.

01

Internal operations

Stock, sales, purchasing, logistics, services. The operational core modeled to your real business logic, not the logic of a mold.
Core
02

Customer & supplier portals

Customer- or supplier-facing platforms: self-service panels, order tracking, data entry. No emails or spreadsheets in between.
Self-service
03

Integrations

We connect what you already use: accounting, billing, banking, e-commerce, legacy ERPs. A single source of truth without scrapping what works.
No replacing
04

Reporting & dashboards

The real state of the business on one screen. Dashboards designed with the decision-maker, not the report-builder.
Real time
05

Process automation

What today is done "by hand" in spreadsheets or emails: approvals, notifications, document generation, reminders. Systematized where it makes sense.
Less friction
06

Support & evolution

This is where most agencies leave. We stay: we maintain, add features when the business asks, and monitor that it keeps working.
Long term
The proof

Our own platform.
Proof of what we build.

This is the system we run in-house: dozens of modules on a single source of truth. The same thing we build for you, custom. Tap one and see the real screen.

app.blackbuckets.com/home
BlackBuckets Dashboard
Process

Four stages.
Same process, any industry.

Discovery → Build → Go-live → Support. The last one doesn't end.

1

Discovery

We map how you work. We come out with scope and plan.
2

Build

Short sprints. We show work every 2 weeks on real data.
3

Go-live

Migration, training and active presence during the first two weeks.
4

Support

We stay. We add what's new when the business asks for it.
Comparison

When custom makes sense
and when it doesn't.

Honesty by default: if standard is enough for you, standard wins. This is for companies with their own processes that don't fit a mold.

vs Packaged software / SaaS

They sell a product that you have to adopt.
We build one that adapts to you. If the packaged tool covers 80% and the 20% can't be touched, that 20% is where the pain lives.

vs Corporate ERPs (SAP, Oracle, NetSuite)

Built for large enterprises. 12-24 month implementations, high budgets, rigid configurations.
For mid-sized operating companies they are oversized. We take months, not years, and the system follows your logic.

vs Development agencies

They build the product and disappear. You’re left with code, no team, no roadmap, no one who understands why it was built that way.
We don’t leave. A medium-to-long-term relationship: we prioritize maintainability over initial speed, and document for our year-three selves.

vs In-house team

Works great when software IS the business. Expensive and slow to build when software only supports it.
An external team that already has the practice. Without the internal political dependency that often stalls projects.
Estimator

What is manual work
costing you?

Drag the slider. An estimate of the hours and cost lost every year on tasks that custom software can automate.

How many hours a week does your team lose copying data between spreadsheets, chats and emails?

Hours / week 10
2h40h
Hours per year
520h
Estimated annual cost
$15,600

Rough estimate over 52 weeks of work. We'll find the real number together during discovery.

FAQ

What you should know
before the first call.

We don’t limit ourselves to one industry or size. We work with commerce, distribution, professional services, retail, manufacturing and regulated sectors. The criterion isn’t the industry, it’s the match between the problem and our way of solving it.

For operating companies with their own processes that standard software doesn’t fully cover, and who value a medium-to-long-term relationship with the team that builds their tool. If a standard product supports your operation, that’s also a good option — we say it straight.

Fast setup. After Discovery we start building in 2-week sprints, showing work in each one. The first productive module ships quickly and the system grows from there, without waiting for the "big launch" typical of a corporate ERP.

We work with your team for 2 to 6 weeks. We map processes as they actually work today, not as the manual says. We identify pain points, redundancies and decisions that depend on people instead of systems. We come out with a scope document, a proposal and an implementation plan.

The client owns the code. But the relationship is built for the medium and long term: we prioritize maintainability and document for our year-three selves. Most of our clients have been with us for over a year and keep building on top.

We don’t sell via cold demo. The first conversation is a 30 to 45-minute call where we listen to the business context, the pain points and what you’ve tried before. If after that there’s a match for both sides, we propose a formal discovery. If not, we say so.
Cómo arrancamos

A 30-45 min call.
No cold demo.

We listen to your business context, the pain points and what you’ve tried before. If there’s a match for both, we propose a formal discovery. If not, we say so.

01

First call

30-45 min. A conversation about your operation and where it hurts today.
02

Discovery (if there’s a match)

2-6 weeks working with your team. We come out with scope, proposal and plan.
03

Build → Go-live → Support

Two-week iterations. After go-live we stay. The relationship is medium-to-long term.

Does the tool you use today look like how you work, or did you adapt to the tool?

Book a call

If the answer is the second, there’s a conversation.

Contact

Leave your details
and we’ll reach out.

Fill out the form. No pressure, no commitment.

Commerce / Retail
Distribution / Logistics
Professional services
Manufacturing
Regulated sector
Other
Thank you! We’ll be in touch soon.
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